Well-Being Solutions That
Find Your Why

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Solving For Bio-Psycho-Social Needs

A holistic approach focused on biopsychosocial factors—the unique thoughts, beliefs and emotions of a person and what drives their “why” to adapt healthy behaviors and positive outcomes.



Lifestyle coaching for behavior change.



Addressing the critical condition of prediabetes.



Providing education and coaching to improve health outcomes.


Health Coaching for Life

Lifestyle Coaching for Behavior Change
Health Coaching for Life delivers personalized instruction from trained health coaches. They’ll act as your trusted partner, offering you one-on-one guidance to help you achieve your health goals and live your healthiest life. Program components include:

  • Silver Fern Healthcare’s exclusive behavior diagnostic tools, utilized by health coaches, to discover and unlock biopsychosocial barriers preventing well-being
  • Telephonic, desktop, or mobile app communication to reach everyone
  • One-on-one lifestyle coaching to enforce positive change


Diabetes Prevention Program
DPP is a 12-month diabetes prevention program designed to address prediabetes and lower the risk of developing type 2 diabetes, based on the Centers for Disease Control and Prevention (CDC) Prevent T2 curriculum. The program is delivered on-site or on-line to meet the diverse needs of today’s workforce. Program components include:

  • Live-streamed, online classes by CDC certified trainers or on-site at the employer’s location.
  • Make-up classes available on demand.
  • Ability to communicate and get encouragement from other participants.
  • Anonymous online presence.
  • Silver Fern Healthcare’s exclusive behavior diagnostic tools, utilized by health coaches, to discover and unlock biopsychosocial barriers preventing well-being.
  • Telephonic, desktop, or mobile app communication to reach everyone.
  • Lifestyle coaching to ensure personal success.

Help 364

Chronic Disease Self-Management Support
Help 364 provides clinical coaching and support for those who are self-managing their chronic disease. WellSpark’s nurses, in coordination with the employer’s health plan, work to improve participants control over their disease and alleviate Chronic Disease Distress. Our team of nurses and coaches help educate and develop better lifestyle and clinical behaviors. Program components include:

  • A 360° view of a person’s health based on data and analytics
  • Silver Fern Healthcare’s exclusive behavior diagnostic tools, utilized by health coaches and nurses, to discover and unlock biopsychosocial barriers preventing well-being
  • Telephonic, desktop, or mobile app communication to reach everyone
  • Lifestyle coaching to ensure personal success

Powered by SilverFern

Our Powerful Ingredient for Success:
Unlocking psycho-social barriers with Silver Fern Healthcare,
provider of proprietary behavior diagnostic tools based on 30 years of
proven clinical research.

SparkLife Worksite Wellness

Activity and Compliance-Based Incentives & Rewards Administration
Empowering employees to take an active role in their health and wellbeing is at the heart of this worksite wellness solution. Our tiered strategy introduces healthy activities to build employee engagement, improve health outcomes and reduce health care costs. Program components can include:

  • Incentives to complete an online health assessment featuring social determinants of health and a preventive exam
  • Physical activity tracking, plus age and gender-appropriate preventive care
  • Rewards for taking healthy actions toward a positive lifestyle change

eMindful logo

Our Powerful Ingredient for Success:
A mindful approach to worksite wellness where staying in the moment brings balance, well-being and rewarding health benefits.

Icon of an employee


For many commercial and union employees, good health is a job requirement. But what happens when Employee Assistance Programs remain untouched, mental health is left untreated, and the cost of healthcare keeps increasing? With WellSpark, together we solve for the bio-psycho-social needs of your employees, and help you save money by being healthier.

Why Does This Matter To You?


lost per employee per year due to illness on average3


billion lost annually by employers due to diabetes-related absenteeism4


of employers reported increased productivity with the addition of a worksite wellness program5


of employers experience financial stability & growth after implementing a worksite wellness program5



The current health care system is fragmented causing serious gaps in care coordination. Physical and mental health are being treated separately, causing a disconnect in overall well-being. Our biopsychosocial approach allows us to bridge the gap between physical and mental wellness by unlocking what’s going on in a person’s world to understand why someone is not living a healthy lifestyle – going beyond just the symptoms.

Backed by science, biopsychosocial barriers can negatively affect health and well-being, and even limit the care we’re able to give ourselves. At the surface, we may see someone who is forgetting to take their medicine or get to work on time. However, at the core, that same person may be suffering from chronic disease distress and not even know it. Usually deep rooted and multi-dimensional, these barriers can impact a person’s ability to achieve a healthy lifestyle while managing chronic disease.

Silver Fern Healthcare’s behavior diagnostic toolset works as the intel inside the WellSpark approach, allowing our team to trigger the breakdown of barriers. Silver Fern brings with them over 30 years of clinical research, which allows WellSpark coaches and nurses to unlock the root causes of unhealthy behaviors, bring them to the forefront, and provide the person the resources they need to overcome their barriers. Our coaches then introduce them to our ecosystem of support, which includes resources like social work, talk therapy, health coaching, and more, all together in one place – WellSpark.


Our well-being solutions are certified for information security by the Health Information Trust (HITRUST) Alliance, and our health risk assessment earned the Wellness and Health Promotion certification from the National Committee for Quality Assurance (NCQA). Our Diabetes Prevention Program (DPP) has been recognized as exceeding national averages of traditional CDC Programs. The overwhelming success of our Diabetes Prevention Program (DPP) was recently published by the American Diabetes Association. Read the case study here.



Roberta Wachtelhausen


Picture of Roberta Wachtelhausen

Roberta (Bert) Wachtelhausen is the visionary and strategic leader of WellSpark Health. Bert has over 30 years of senior leadership experience at national and regional health plans, including Cigna, Meritain and LifeCare. She also co-founded a health benefits startup, Averde Health. Bert earned a bachelor’s degree from the University of Connecticut’s Neag School of Education and was a Division I athlete for the Huskies. She completed graduate-level coursework at the University of Hartford, studying Organizational Behavior. Bert was named a 2020 Distinguished Alumna by the UConn Neag School of Education. She was also recognized as the 2019 Chief Marketing Officer of the Year by the Hartford Business Journal.

Dr. Wayne Rawlins

M.D., Vice President, Chief Medical Officer

Picture of Dr. Wayne Rawlins

Dr. Wayne Rawlins steers the medical foundation of WellSpark Health. He is a leading immunization expert who spent his career partnering with national organizations to promote health and wellness. Dr. Rawlins also serves as the Vice President and Chief Medical Officer of Connecticare where he and his team are charged with enhancing Connecticare’s health care management programs. His focus is on improving members’ access to care and health outcomes. He received his medical degree from the University of Connecticut, completed an internal medicine residency and chief residency at the University of Rochester and received an M.B.A. from Rensselaer Polytechnic Institute. Dr. Rawlins is board certified in internal medicine.

Hector Torrens

Chief Digital Officer

Picture of Hector Torrens

Hector Torrens fuels the technology behind WellSpark Health, powered by over 20 years of experience delivering technology solutions in health care and other industries. He specializes in delivering business value through innovative digital and cloud-based technology solutions. Previously, Hector was Vice President of Solutions Consulting for Welltok, the leading enterprise Software as a Service company for consumer health, and Vice President of Solution Delivery for Independence Blue Cross.

Karen Possidente-Leibiger

Vice President, Strategic Accounts

Picture of Karen Possidente-Leibiger

Karen Possidente-Leibiger drives the business implementation for WellSpark Health, bringing more than 30 years of experience delivering wellness services in the public sector. She was instrumental in administering a comprehensive wellness program for one of the largest employers in the state of Connecticut and is recognized as a strategic, results-oriented expert. Some of her previous positions include General Manager of the public sector unit for a large national carrier and Vice President of Operations for ProHealth Physicians, the largest primary care provider in Connecticut. Karen earned a bachelor’s degree in health services administration from Providence College and an MBA in health care management from the University of New Haven.

Maryann Videtto, RN

RN, Director, Total Population Health

Picture of Maryann Videtto, RN

Maryann Videtto, RN, oversees the health programs at WellSpark Health. Leveraging 40 years of nursing experience, she fosters an environment of learning and growth. Her focus is always to ensure the best clinical care for our participants. She leads a team of registered nurses and health coaches to understand the clinical and behavioral barriers impacting proper self-care, uniquely empowering clients to embrace healthier lifestyles through this personalized approach. Maryann is credentialed in Chronic Condition Professional Health Coaching through the Health Sciences Institute and the National Health Coach Registry. She also obtained Lifestyle Coach Training Certification from the Diabetes Training and Technical Assistance Center (DTTAC), and is a member of American Association of Diabetes Educators. She received her registered nursing degree from the Hartford Hospital School of Nursing.

Margaret Raiche

Vice President, National Business Development

Picture of Margaret Raiche

Margaret Raiche leads growth and development for WellSpark Health, tapping into 20 years of leadership experience in business intelligence, product development, enterprise marketing, corporate partnerships and account management. This background helps her work closely with employers and their partners to build a healthy workplace culture. Margaret earned a bachelor’s degree in international business with a minor in Spanish from College of St. Benedict and St. John’s University.

Eric Bosnyak

Vice President, National Business Development

Picture of Eric Bosnyak

Eric Bosnyak leads the WellSpark expansion into new partnerships and markets by leveraging his 30 years of industry knowledge and relationships from Disability and Absence Management to Executive Benefits in the Fortune 100 arena. Eric is no stranger to young companies and startups and has taken the business development lead on several startup initiatives over his career. Additionally, a demonstrated record of success marked by a history of stellar revenue growth and operational excellence with roles with StoneMor Partners, Anthem Blue Cross Blue Shield, Dearborn National, MetLife, and other industry leaders. This background has helped Eric understand and navigate most meaningful relationships in the smallest of opportunities or more complex national accounts.

Karen O’Connell

Director, Business Operations

Picture of Karen O'Connell

Karen O’Connell runs the daily operations of WellSpark Health. She brings more than 20 years of health care industry experience, specializing in client satisfaction and positive user experiences through customized health and wellness programs. She was instrumental in setting up and managing day-to-day operations for a comprehensive wellness program for one of the largest employers in the state of Connecticut. Karen earned a bachelor’s degree from Eastern Connecticut State University and an MBA from the University of New Haven. She also received certification in information technology from Albertus Magnus College.

Mark Zappone

Senior Director, Program Delivery

Picture of Mark Zappone

Mark Zappone leads operational delivery and execution of WellSpark products and services. Mark brings over 20 years of exceptional service delivery in his position as Senior Director of the award winning member and provider service operations at ConnectiCare. Formerly, he was the Director of Group Benefit Service operations at The Hartford and overseeing service for accounts ranging in size from 10 members to over 50,000. He leads with passion in delivering a low effort member experience through tools, processes and engagement with clients and members. Mark earned his bachelor’s degree from Central Connecticut State University.

Media Center

Media Center

Kim Kann

Senior Director, Public Relations and Corporate Communications


Current News

New research shows the benefits of WellSpark’s behaviorally enriched diabetes prevention program 08/28/2020

New research shows the benefits of WellSpark’s behaviorally enriched diabetes prevention program, in contrast to data by the CDC. The study, which enrolled 97 commercial drivers with prediabetes, showed dramatic outcomes in weight loss and physical activity. Dr. Garry Welch of Silver Fern Healthcare discusses the results in Endocrine Today: Read here.

810-P | A Behaviorally-Enriched Diabetes Prevention Program for an Employee Driver Population ADA Abstract June 2020

The overwhelming success of our Diabetes Prevention Program (DPP) was recently published by the American Diabetes Association. Read the case study here.

The Next Generation of Employee Assistance and Wellness Programs are Here White Paper June 2020

This white paper will discuss the obstacles associated with traditional Employee Assistance Programs and offer a revolutionary solution. Download here.

President of WellSpark, Bert Wachtelhausen, discusses supporting employee health post COVID-19 05/27/2020

How will employers support their employees as they emerge from the COVID-19 lockdown? President of WellSpark, Bert Wachtelhausen recently joined a MetroHartford Alliance webinar to discuss the ways employers can support employees health- emotional, social, and physical during these changing times. Other panelist included, Andi Campbell, SVP, People and Culture, LAZ Parking, Timothy Kearney, PhD, Chief Behavioral Health Officer, Community Health Center, and Moderator: Colleen McGuire, Chief Executive Officer, SilverFern Health. Listen here.

Hear President of WellSpark, Bert Wachtelhausen, talk Total Person Health for better personal care outcomes 05/28/2020

With the current health care system fragmented, how can employers better support employees with these gaps in care coordination? Total Person Health becomes the strategy that businesses choose to lower costs and deliver more personalized care. President of WellSpark, Bert Wachtelhausen explains how businesses can improve health outcomes by addressing the biological, psychological and social factors influencing a person’s health in this One-On-One webinar with Michael Thompson, President & CEO of the National Alliance of Healthcare Purchaser Coalitions. Listen here.

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Let’s Get Started

Interested in sparking life into your current corporate wellness initiatives or need a new wellness program?

Contact a WellSpark representative today.

1 The Staggering Costs of Diabetes. American Diabetes Association. Accessed June 12, 2020
2 What is the Impact on Chronic Disease in America? Partnership to Fight Chronic Disease. Accessed July 3, 2017
3 Chronic Disease is Healthcare’s Rising-Risk. Chronic Disease and Prevention and Health Promotion. Centers for Disease Control and Prevention (CDC). Accessed May 24, 2016
4 The Cost of Diabetes in the U.S.: Economic and Well-Being Impact (Gallup-Sharecare Well-Being Index)
5 Held, Justin, and Teri Dougherty. Workplace Wellness Trends, 2017 Survey Results. International Foundation of Employee Benefit Plans, www.ifebp.org.